Computer Basics & Office Admin.
Computer Basics and Office Administration
uniYAT Practical Institute (UPI)
The Computer Basics and Office Administration course is designed to equip students with essential digital literacy and administrative skills necessary to function effectively in today’s technology-driven office environments. As businesses increasingly rely on technology for operations, communication, and documentation, this course prepares students to meet workplace demands confidently.
UPI remains Ghana’s premier practical training institution, delivering 85% practical hands-on instruction to ensure job-readiness upon graduation.
What You Can Do
Upon completing this course, you’ll be qualified for roles such as:
- Administrative Assistant
Manages office correspondence, scheduling, filing systems, and document preparation. - Front Desk Officer / Receptionist
Greets visitors, manages phone calls, and handles basic administrative tasks. - Data Entry Clerk
Enters and manages information in databases and spreadsheets with accuracy and speed. - Office Support Staff
Assists in the daily operations of a business including clerical work and customer support. - Customer Service Representative
Handles inquiries, complaints, and support requests through digital and in-person platforms. - Records Clerk
Manages and maintains digital and physical office files and retrieval systems. - Secretary or Personal Assistant
Assists executives with scheduling, document prep, and meeting coordination. - IT-Literate Office Worker
Applies basic computer troubleshooting and software knowledge to support office productivity.
What You Will Earn
Graduates can expect a competitive annual starting salary between GHS 36,000 and GHS 60,000, depending on the job role and location.
Taught Programs Under Computer Basics and Office Administration
- Fundamentals of Computer Usage
- Office Productivity Tools (Word, Excel, PowerPoint)
- Introduction to Internet and Email Usage
- Introduction to Office Administration
- Filing Systems and Document Management
- Business Communication and Correspondence
- Customer Service and Professional Ethics
- Basic Accounting & Financial Records in the Office
- Report Writing and Office Documentation
- Digital Filing and Cloud Storage Systems
Core Curriculum Competencies
By the end of this course, students will be able to:
- Communicate clearly and professionally (oral and written)
- Use MS Office applications confidently
- Apply organizational and time management skills
- Demonstrate ethical and professional behavior
- Use digital tools for records and office communication
- Provide effective customer and office support
- Solve common administrative and technical problems
INTERNSHIPS
All students must complete a minimum 1-month internship in an administrative or office-related role. This field experience bridges classroom learning with workplace realities.
DURATION
One Year divided into three levels (each lasting 4 months).
Class Sessions
| Sessions | Weekdays (Mon–Thu) | Weekends (Sat–Sun) |
|---|---|---|
| Morning Session 1 | 8:30 am – 11:00 am | 9:00 am – 1:00 pm |
| Morning Session 2 | 11:00 am – 1:00 pm | —— |
| Afternoon Session | 1:00 pm – 3:00 pm | 2:00 pm – 6:00 pm |
| Evening Session | 5:30 pm – 7:30 pm | —— |
Fees
| Fee Type | Local Students | Non Ghanaian Students |
|---|---|---|
| Registration Form | GHS 100 (one-time) | FREE |
| Admission Fee | GHS 395 (one-time) | USD 100 (one-time) |
| Tuition Fee | GHS 2,655 / level | USD 350 / level |
Hostel
Yes, hostel facilities are available at extra cost.
Students must follow all hostel rules and regulations.
Course Materials
All teaching materials are provided digitally and in class. Students must have access to a personal laptop and internet connection for full participation.
General Admission Requirements
- A passion for organization and digital skills
- Strong communication interest
- No prior computer experience needed
- Willingness to learn and work in structured environments
Course Requirement
- Emphasis on practical, real-life skills
- Minimal textbook dependency
- No prior experience required
Detailed Course Outline
Level 1: Introduction to Computer Basics
Introduction to Computers
- Definition and Functions of Computers
- Types of Computers and Their Uses
- Parts of a Computer (Input, Output, Processing, Storage)
Operating Systems
- Introduction to Windows and macOS
- File Management and Navigation
- Basic Settings and Control Panel
Office Applications
- Microsoft Word: Formatting, Templates, Tables
- Microsoft Excel: Spreadsheets, Formulas, Charts
- Microsoft PowerPoint: Slide Creation and Presentation Techniques
Internet and Email
- Introduction to Browsers and Search Engines
- Setting up and Managing Email Accounts
- Email Etiquette and Attachments
Keyboarding and Typing Skills
- Speed and Accuracy Training
- Online Tools for Typing Practice
Level 2: Fundamentals of Office Administration
Office Administration Principles
- Office Layout, Organization and Equipment
- Record Keeping and Filing Systems
- Office Supplies and Inventory Management
Business Communication
- Letter Writing and Business Correspondence
- Professional Email Writing
- Memo and Report Writing
Customer Service and Reception Skills
- Greeting and Assisting Clients
- Handling Calls and Inquiries
- Telephone and Face-to-Face Etiquette
Meeting Preparation and Management
- Scheduling Appointments and Meetings
- Preparing Agendas and Taking Minutes
Ethics and Professional Conduct
- Office Dress Code and Behavior
- Time Management and Accountability
- Data Privacy and Confidentiality
Level 3: Advanced Office Tools and Practical Application
Digital Office Tools
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Cloud Storage and File Sharing
- Online Collaboration Tools (Zoom, Teams)
Financial Records and Basic Bookkeeping
- Petty Cash Management
- Preparing Invoices and Receipts
- Using Excel for Budgeting
Business Operations and Admin Procedures
- Office Workflow Management
- Staff Records and Leave Administration
- Introduction to HR Admin Tasks
Troubleshooting and Basic IT Support
- Basic Computer Maintenance
- Printer and Scanner Setup
- Software Installation and Troubleshooting
Career Readiness and Internship Prep
- Resume and Cover Letter Writing
- Job Search Skills
- Internship Project Work and Reflection
Requirements
- Read and write
- JHS
- WASSCE
Instructor
The approach is the best I have ever experienced. This UPI school is indeed the best. Trust me. A very serious school.